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Customer Service Quality of service is just as important as quality of product at GW Plastics. Meeting customer expectations is routine, but the margin by which we exceed expectations is our internal measure of success. We constantly ask more of ourselves so our customers won't have to.Our customer service team is dedicated to providing knowledgeable assistance and prompt response. Utilizing state-of-the-art communications systems linked to real-time production terminals, Customer Service Representatives at all GW facilities can quickly determine the status of orders and work in progress. In addition, we maintain detailed profiles of all customers to expedite orders received by telephone, facsimile, e-mail, or EDI (Electronic Data Interchange). The More Information page on this web site makes it even easier to get assistance or information. Simply indicate your specific needs and a GW representative will contact you as soon as possible. |
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